Frequently Asked Questions (FAQs)

1. Do you offer returns or exchanges?

We do not offer returns or exchanges under normal conditions. However, if you receive a defective item, please contact us within 48 hours of receiving your order so we can assist you.

2. How can I place an order?

Simply browse our website, choose your desired items, add them to your cart, and proceed to checkout. Follow the steps to complete your order.

3. What payment methods do you accept?

We accept a variety of payment options, including bank transfers, online payments, and other available gateways displayed at checkout.

4. How long will it take to receive my order?

Orders are typically processed in 1–2 business days, and delivery within Pakistan takes about 3–7 business days after dispatch.

5. Can I cancel my order?

Yes, you can request a cancellation within 24 hours of placing your order. After that, cancellations may not be accommodated.

6. Do you offer international shipping?

Currently, we are only offering shipping within Pakistan.

7. How can I contact customer service?

You can reach us through:
📧Email:info@humairashakir.com📞Phone:+92 321 3747980

8. How do I report a defective item?

If you believe you received a defective item, please contact us within 48 hours with your order number, a description of the issue, and clear photos or videos.